• Job Title: Senior Media Systems Technician
  • Employment Type: Perm
  • Date Posted: 6/20/2017
  • Location: Washington, DC
  • Job #: JO-1706-731

Primary Function
Provide audiovisual and videoconference technical support for high level, complex multimedia events in conference rooms and event spaces; provide expertise and guidance to clients and technical and operational feedback to engineering and management.
Responsibilities & Duties

  • Set up, operate and strike conference room systems including varying types of microphones and sound amplification systems, data/video displays and projection systems, AV device control systems, simultaneous interpretation (SI), videoconferencing equipment, computer control systems, video switching, professional audio and video recording systems and video streaming
  • Verify, test, troubleshoot and monitor video conference connections prior to and during meetings
  • Perform AV equipment troubleshooting and testing
  • Set up and operate professional portable broadcast cameras for recording and video conferencing
  • Ability to set up PowerPoint presentations, connecting laptop and desktop computers with display interfaces to portable and data projectors; able to correctly size and adjust a data image on-screen
  • Ability to set up audio systems consisting of microphones, mixer, amplifier, and speakers and adjust system for good speech level with no feedback; other audio sources such as computer audio and/or CD/DVD playback may also be required to connect to mixer
  • Report system anomalies, equipment problems, customer relations issues or any other daily event concerns that arise
  • Assist with departmental projects such as SOP revisions, equipment inventory, Spring & Annual Meetings and other special events
  • Other duties as assigned

Skills Requirements

  • Ability to read, speak and effectively communicate in English & Spanish languages is preferred; Ability to thrive in a multicultural and multilingual environment
  • Excellent customer service skills and professional presence
  • Strong knowledge of current AV & VC industry practices, standards and procedures
  • High level of problem solving skills and the ability to recommend and implement alternative set-up and/or operations for complex systems
  • Solid experience with microphone systems, digital audio consoles, Polycom and Cisco videoconferencing equipment, SI equipment, video systems, lighting equipment, computers, device control systems
  • Familiarity with computer networks (LANs, net connections and IP)
  • Familiarity with Microsoft PowerPoint software to assist presenters with simple adjustments
  • Capability to read and understand wiring diagrams, CAD drawings and schematics
  • Additional video production skills such as camera operation, live event audio, editing, or field experience are desirable
  • Candidate must be willing to undergo background check

Education, Experience and certifications

  • Bachelor’s Degree in Communications, Audio/Electronic Engineering or related field preferred; or Technical school training with electronics training and related experience
  • InfoComm CTS certification preferred; AV Technologist Certificate required – or ability to obtain it within a year
  • 3+ years’ experience with the setup, operation and troubleshooting of conference rooms, auditoriums, theater, hotels and/or broadcast environment

Physical Demands

  • The duties of this position require the ability to stand for long periods of time, bend, kneel, crawl, and climb ladders
  • Candidate must be capable of working at heights and have good balance
  • Candidate may be required to lift heavy equipment up to 50 pounds
  • Adverse conditions may include noise and dust

To Apply
Customer Service + Diversity Inclusion: 
TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. 
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is an Equal Opportunity Employer.